FAQ
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Frequently Asked Questions
Yes, absolutely. We only sell 100% original and authentic products sourced from trusted suppliers and authorized distributors.
We accept the following payment options:
- Cash on Delivery (COD)
- Bank Transfer
Delivery across Pakistan typically takes:
- 2–4 working days in major cities
- 3–6 working days in remote areas
We use reliable courier services like TCS, Leopard, and M&P.
Yes, we deliver all over Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Multan, and more.
Placing an order is easy:
- Browse and add products to your cart
- Go to checkout
- Fill in your delivery details
- Choose a payment method and place your order
You’ll receive a confirmation by email or SMS.
Yes! We offer returns and exchanges within 7 days if:
- The product is damaged, expired, or incorrect
- It is unopened and in original condition
Read our Return & Refund Policy for full details.
No, due to hygiene and safety reasons, we cannot accept returns on used or opened items, including makeup and supplements.
Yes! We regularly offer discounts, bundles, and flash sales. Stay updated by following us on Instagram, Facebook, and subscribing to our newsletter.
Please contact us within 24–48 hours with your order number and photos. We’ll arrange for a replacement or refund right away.